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I've have the same issue as maratd where on the product page it has said:

* Prime

* "Want it $DayOfWeek, $Month $Day? Order within XX hrs XX mins and choose..."

where "$DayOfWeek, $Month $Day" is 2 days away and I've bought it and it didn't show up until 4,5,6,7 days later. Same thing with the email. It's not "sub-par UI" it's very clearly designed to make you think... no fuck that, it's not just "thinking" they TELL YOU when you will get it and even give you a countdown to "lock in". It's not even deserving of "shitty UI" if they can't honor that text they shouldn't show it. Period. You can't lie on your product page then turn around and point to emails no one reads confirming my purchase. I buy prime because I know it will get here within 2 days and if I can wait (which I normally can) then waiting is worth not having to deal with more shit traffic and going to the store. If it's not going to be here in 2 days I need that in FLASHING RED LETTERS, sometimes I will still be fine. Sometimes, like when it's medicine, I need to know it's not coming when I expect it.

I've had times I've ordered something with the text from above, it not showed up after 2 days and then Amazon telling me it won't be here for another 3-4 days when ON THEIR WEBSITE it still say's "Want it $nowPlus2Days? Order within...". That's bullshit.

All of that said I love Amazon and this inconvenience is minor compared to the value they provide. I just wish they would be a little more honest on the product page. They KNOW this is happening but are choosing to do nothing about it, that really disappoints me. I expected better from Amazon.



"I've had times I've ordered something with the text from above, it not showed up after 2 days and then Amazon telling me it won't be here for another 3-4 days when ON THEIR WEBSITE it still say's "Want it $nowPlus2Days? Order within..."."

I suppose I could be wrong here, so I apologize for doubting you, but next time that occurs double check that you bought from the same seller as the Prime seller that's listed when you go back to check. I still suspect you are getting lost in the UI. Specifically, I think you may have bought from Seller Y, which when you checked out specified was not Prime, and then when you went back to the same exact product page you saw Seller Z offering 2-day prime. I've seen lots of people get tripped up by the way Amazon displays multiple vendors selling the same product on the same page. Vendors will go back and forth competing on pricing, so often the "main" seller that's listed on a product page will continuously switch among several sellers.


> I suppose I could be wrong here, so I apologize for doubting you, but next time that occurs double check that you bought from the same seller as the Prime seller that's listed when you go back to check.

When I had this happen to me, the orders were NOT from a 3rd party seller. They were directly from Amazon proper. This is not a UI issue.


Yeah, I've had what you describe happen - the third party seller UI is a bit wonky, especially when you're filtering by prime. Whenever I've specifically grabbed the prime version, I've gotten it within two days.




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