That doesn't invalidate the citizen's concerns for safety though, which is what the chief had to do in order to then make assumptions about the writer's lack of aptitude for societal understanding. People were doing illegal acts in mass that directly affected the lives of the people around them with no immediate repercussion. It would have made more sense for the chief to apologize for the citizen's valid concerns and an inability to enforce the law due to the threat of escalation. The belief that any action on the police force's part to enforce the law would have escalated in violence only further speaks to the validity of the concerns for safety of the writer.