I actually filled in the trademark form ( https://support.twitter.com/groups/56-policies-violations/to... ) even though we were just branded as Kyan and not officially trademarked as such. I seem to recall from the help documentation somewhere that an account that hasn’t tweeted in the last six months is more likely to be up for grabs in this way, although I can’t find that reference now. Either way a couple of confirmations were all it took to move from @kyanmedia to @kyan.