I've always found defensiveness really unattractive, especially in companies. Unless you are bringing new facts to bear, any piece that tries to make the "we're not so bad as all that" argument will probably be unsuccessful at winning hearts or minds.
Yeah. When has trying to convince critics that they're wrong ever worked? EA/Maxis keep trying.
They simply can't win this one. They're in the wrong, and for the most part they probably know it. If they can't say anything positive, the best response would probably be radio silence until everything blows over. Stuff like this only fans the flames.
Or just honesty . . . I don't know how it would blow over in the press, but personally I would find it really refreshing if they just said, "Yeah, it's always online because you fuckers pirate too much. Deal with it." I guess that the gamers would probably not like that very much though.
Indeed, this kind of statements do not make much sense to me. They make the critics angrier and everyone else just wont care. If you instead saying nothing you get the same benefits without making the critics angry.
