Honestly, this comment sounds like someone dismissing the internet in 1992 when the web was all text-based and CompuServe was leading-edge. No "revelatory tech" just yet, but it was right around the corner.
In the backend, not directly customer facing. Coca cola is two years in running ai ads. Lovable is cash positive, and many of the builder there are too. A few creators are earning a living with suno songs. Not millions mind but they can live off their ai works.
If you dont see it happening around you, you're just not looking.
_Where?_ so far the only technology to have come out widespread for this is to shove a chatbot interface into every UI that never needed it.
Nothing has been improved, no revelatory tech has come out (tools to let you chatbot faster don’t count).