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O365 lock-in is all about Outlook.

Word, Excel and PowerPoint are just hangers on to help spread the Outlook virus.





Is there really any moat around Outlook, though?

This seems to be a sector where Google Workspace (or whatever it's being renamed to next) has made major inroads. It's quite common now for a place to be all-in on Microsoft, using Teams, Excel and even quite sophisticated stuff like PowerQuery, workflows built on Power BI... and then they're using Google Workspace for email and for calendaring.




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