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Wikipedia mentions heightened regulation and litigation around 2000, along with layoffs. https://en.m.wikipedia.org/wiki/Publishers_Clearing_House

Also the business was probably becoming obsolete at that point. The internet brought easier access to magazine content, magazine subscriptions signups, and sweepstakes. I remember there being a pretty big sweepstakes forum community at that point.

It also seems like the most lucrative customers may have been using the sweepstakes as a form of gambling, and gambling options have just steadily expanded for decades.



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