I've experienced this partially, as someone who never uses sheets etc - the capability to create a template that achieves my exact needs within a few seconds is really strong - i can then form malleability in where I want.

But quite honestly, the SaaS world is also due a culling - i'd argue if the software you work on as a SaaS business is replaceable by a malleable piece of AI software, you're closer to Pets.Com than a suitable business model.