It is not. Ask your family, friends, acquaintances how much they use AI in their work and even at home to get through paperwork.

I am very interested in new technology and how people use it, I've brought it up a lot in my own circles and encountered several occasions where some "stop thinking" and takes the output from ChatGPT as "done-and-dusted".

And remember that people at municipal offices are just normal humans like you and me. Most just want to get things over with so they can go home, and AI is a convenient tool to help with that.