If you have a better idea you could get millions in VC funding to pursue that. Chat is where it's at. It's fine to think that it's not gonna be the be-all and end-all of AI, but it's pretty fundamentally how we interact with each other, so I don't see it going away any time soon. There's also a thing as being too generic. So really they just hit this sweet spot.
Fascinating idea. Though I will note that prompt results aren't usually tables when I ask ChatGPT to ask me questions to help me figure out where I personally stand on, say, hot button political issues.