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That's exactly what he said, they want you to pay for business accounts.


Yup, I’m saying it’s not a rural issue to have bad upload, often it’s just a way to charge more money even in a major US city (particularly one with limited ISP competition)

In San Francisco monkeybrains is the best ISP I’ve ever used to date; symmetric up/down, great ping and cheaper than any other provider


As a (former) long-time monkeybrains customer, it's a mixed bag. For a casual home internet connection they're great. For WFH where you need something reliable, perhaps not.

If you're lucky and get pointed at a good site, you can get great speeds. I was getting 500Mbps up/down. If you're unlucky, you might only get 50Mbps.

There's always some jitter and packet loss on the connection too -- much more than a wired connection. Online gaming was not great. Congestion control algos suffered because of this. I would see TCP throughput drop by 90% over long distances because congestion control isn't tuned for these network conditions.

And in the rain my connection would drop out every few minutes.

But for $35/month it was great value, and the whole company is friendly and easy to deal with.


were they using WiFi as the wireless layer?


I am also a quite happy Monkeybrains customer, and have been for a couple of years now.

For any folks who are using cable internet, or shitty DSL, I strongly recommend checking to see if Monkeybrains serves your home. If you have symmetric fiber, or are happy with Webpass, then it might not make sense to switch.




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