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That's really interesting as a concept. As one random person on the internet (not a sample) I definitely avoid services that look like they'll be a pain to unsubscribe from, and will be much more likely to try out a free trial of something if it looks like an easy one to cancel. Super interesting that some people are trying to factor in that things into wider-scale enomics.


Same here, hence why I remembered it (even if it is from 2022), it did resonate so much with my own experience.




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