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> but thinks part of the solution involves banning conveyer belt sushi bars because they enforce social isolation by having machines instead of workers (incorrect)

Why are you thinking he's incorrect? I mean, a debate can be had if bans are the correct tool, but there is a massive trend in hospitality in general (both restaurants and lodging) to de-personalize the entire experience, to take the human service out of the loop and make it invisible where it still needs to take place:

- hotel booking? no travel agents, no phone calls, anyone can just do that themselves with bookingdotcom and other aggregator service.

- hotel on-site service? no check-in at the reception, you go to a terminal, enter your booking id, get a keycard and that's it. when you check out, you close the door, dispose of the key card, and you haven't seen or interacted with any human during the entirety of your stay.

- food ordering? you sit alone at home, scroll through a list of restaurants that might not even exist ("ghost kitchens"), a computer orders a human to make the food, said anonymous person (and maybe some colleagues) makes your food, another anonymous person gets ordered by a computer to deliver it to your doorstep, and if you specify a non-contact delivery you didn't have to interact with a single human for anything. And I think it won't take long for the cooks to be replaced by machines as well, delivery robots are already a thing.

- on site food eating: you don't order at a server any more, you order at a terminal, a tablet or even your own phone, the computer dispatches cooks and servers, some even don't have human servers any more but only robots or running-sushi-style conveyor belts, and in the end you pay at a machine.

So yes, "running sushi" is definitely a good example how human to human interactions are outright eliminated from our lives.



Fwiw, the conveyor belt sushi place I last went to did not feel any less personal than a typical restaurant, and did not seem to have fewer interactions with people than any place below a relatively fancy date spot


That was my point. It's an evocative image if you don't think about it too long but if you've ever seen one it's no different from any other fast food place. Unless you're a frequent customer, you're probably not going to develop any meaningful relationships with service workers - this is especially true for chain/franchise establishments and the rare exceptions I can think of are "mom and pop" style places which have all but vanished. You go to a places operated by service workers to socialize with other patrons (especially if they accompany you there, like on a date or group event), not the staff. In many cases the staff are literally required not to have genuine human interactions with you because they're being paid to be nice to you.




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