do you mind lightly summarizing what technical problems make it more difficult? I'm assuming there are all sorts of things web-devs never even think about from that world.
Poor status, often a 1 line LCD says "processing..." and hangs infinitely.
Different handling of duplex, monitoring ink levels, file formats (PS? EPS? PNG? PCL? Which versions? Etc).
Issues with ink that expire by date, reduced functionality with 3rd party inks, not being able to print black even when only yellow is out of ink.
Different postscript versions and the nature of a language where CPU and memory use is unbounded means you get a nightmare of which files can print to which printers.
Most of our printer nightmares, at least the software issues, ended when we handled postscript -> PCL (a raster based format) on the server side.
