That’s easy for you to say, with the benefit of recency bias, and with presumably zero experience in running a hospital.

That's not about experience, that's about following the regulated standards. This is well known ever since technology (not computers) got into hospitals.

None of the points you mention detracts from the correctness of his/her statement.

And? People and institutions constantly make bad decisions for which there are reasonable alternatives, and that's assuming that the incentives at play for decision makers are aligned with what we would want them to be, which is often not the case. Not that that ends up mattering much except as an explanatory device, because people and institutions constantly pursue bad ideas even seen in terms of their own interests.