I've noticed that companies are generally happy to say they use (for example) Plaid to handle your bank account details, but often bury or hide who is handling your passport details.
This is unacceptable. If you want my ID, you'd better disclose who you're sharing my ID with. And ideally give me a choice of providers.
This sounds good I guess but would be pretty annoying in practice for basically no upside for the business. I could see having 2 providers that are both randomly used so that we can continue business when one has an outage. But even then I would not be showing the option to my customers. The vast majority of users would be more confused by the options than happy about having options, and likely hurt conversion.
Would you say that offering both "Sign-in with Google" and "Sign-in with Facebook" hurts conversion?
Why would, say, offering both "Verify ID with CLEAR" and "Verify ID with ID.me" create confusion then? Lots of people already use CLEAR at stadiums and airports.
And a lot of people - particularly students and veterans - already use ID.me to verify their ID (so far, largely for the purpose of eligibility for relevant student/veteran pricing, but it could be used to verify their ID in general).
This is unacceptable. If you want my ID, you'd better disclose who you're sharing my ID with. And ideally give me a choice of providers.