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Maybe it’s related to how we (government, industry) used to routinely make great instructional videos and other learning materials, but are now largely terrible at it.

I suspect it’s all connected to the rise of a professional management class, rather than promotion through the ranks, and management by people who’ve done the work. Nobody who’s in a position to demand better or to make sure the right people are in the right roles, actually knows WTF they’re doing outside of a spreadsheet and PowerPoint.



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