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> 1979 ... increasingly-obsolete copiers.

In 1979, I doubt copiers were 'increasingly obsolete'; I'd expect the market was growing rapidly. Laser printers, email, the Internet, didn't yet exist; PCs barely existed, and not in offices. Almost everywhere would have used typewriters, I suppose.



Xerox's copier sales peak was in the early 70's, and then multiple international companies [primarily in Japan] began creating better, less expensive copiers. By the late 70's, Xerox was massively losing marketshare [to both competitors, and to blossoming word processing technologies].

>Laser printers, email, the Internet, didn't yet exist

Actually, all three did; the latter was in the form of ARPANET [to be technical, not "The Internet"].


One of us needs sources, and I think it's you :)

> Actually, all three did; the latter was in the form of ARPANET [to be technical, not "The Internet"].

True, but a technicality. Very few people knew they even existed, and they had zero impact on Xerox copier sales.


>Very few people knew they even existed

Does not mean they did not exist. See citations, below:

https://en.wikipedia.org/wiki/Laser_printing (see 2nd intro paragraph)

https://en.wikipedia.org/wiki/History_of_email (see 3rd intro paragraph)


? Note the sentence immediately before the one you quoted.




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