Ha! I did support there for Proviso— the product of a startup that Micromuse had acquired not too long before the IBM acquisition. I started in between the acquisitions.
Yeah they did a few acquisitions before being swallowed by Big Blue - I joined the London folks on OMNIbus at the tail end of '05, then in 2010 moved to Australia to work with what was still effectively a Micromuse team within IBM who had originally been bought in to Micromuse as Riversoft here in Perth.
Didn't have a huge amount of interaction with the US side of things though!
TNZ was one of my regular interactions. I regularly connected with some really competent, lovely folks over there. Especially compared to some (only some!) of the more "claws out" US customers, they were an absolute pleasure to work with.
