not entirely true. Italian living in Germany, Germany approach to digitalisation is by far the worse. There are a lot of things that have been done better in Italy (e.g. the e-ID Card) and worst case scenario you can still send a PEC or an email to the PA because they must have it.
In Germany, you can sometimes write an email but they will ask you to sign a paper where you recognise that email is not a trustworthy medium compared to a random email delivered by the postperson in your mailbox (or not) without a receipt whatsoever. Oh, and fax machine is still a thing in Germany.
In Germany, you can sometimes write an email but they will ask you to sign a paper where you recognise that email is not a trustworthy medium compared to a random email delivered by the postperson in your mailbox (or not) without a receipt whatsoever. Oh, and fax machine is still a thing in Germany.