you know, i tried this first time recently. placed order at 10am. no pickup that day. ready at 1pm next day! go to store. had to wait ten minutes after i wated at the door to checkin my appt (why). whole time employees small talking me. guy finally finds my box and shoves it in my hands and i was finally free from that cursed overpriced garbagehole
Pretty similar experience buying a studio display, except the wait time was at least 40 minutes for them to get the box with the only monitor in their stock room. I expected 10 minutes at most.
My last 4 purchases from the Apple Store were terrible experiences that all took nearly an hour.
Do you know if the item was in stock at that store? I've been able to do same-day pickups, even right after an item was launched. Not all variants are in stock, of course.
I'll take this over waiting in a long line or not knowing if they have what I'm looking for.
I picked up a MBA and had a similar experience. It just takes 5-10 minutes for someone in the stock room to find the thing and carry it out to me. 10 minutes feels like a reasonable amount of time. I guess best buy has a slightly better system?
