These complaints are the result of a self-centered attitude on the part of those creating the website/service. Instead of considering all users' wants and needs, they're only thinking of their own interests.
It's analogous to a friend that only calls when he needs something, and only talks about himself when he does. Basically, it's "How to Win Friends and Influence People" stuff, applied to technology services.
It's analogous to a friend that only calls when he needs something, and only talks about himself when he does. Basically, it's "How to Win Friends and Influence People" stuff, applied to technology services.
"How to Win Users and Influence People" ;-)