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It's European airlines in general. It's what happens when the only airlines are flag carriers that don't have to worry about competition because their respective governments will keep them in business.


It’s interesting because you could say the same about Asian carriers and yet Singapore, Cathay Pacific, JAL etc. are all quite proud and beloved.


Because they have competent local competition. ANA is very evenly matched with JAL. Same with HKA and Cathay Pacific. Even Taiwan has China Airlines (flag) and EVA.


JAL was privatized in 1987.


Air France-KLM, Lufthansa and BA are also privatized.


I thought I knew what interacting with empathy-less career government drones was like before but I had my eyes truly opened by Air Canada.


Air Canada was privatized in 1989.


They’ve converted into empathy-less career non-government drones.

One way or another they have no incentive to be anything but terrible to their passengers.


>> It's what happens when the only airlines are flag carriers that don't have to worry about competition because their respective governments will keep them in business.

Governments cannot provide aid beyond what a reasonable investor would do. The current European Commissioner for Competition (incumbent since 2014) has had particularly strong focus on that. Several flag carriers that got unreasonable subsidies went bankrupt after they were forced to pay back subsidies.

Beyond the European Commission, competitors can challenge approved aid, and they have done so, and they have sometimes won: https://www.reuters.com/business/aerospace-defense/eu-court-...


Europe has plenty of competition in the airlines space?

I believe it's thanks to that competition being mostly low-cost that we've now got a race to the bottom in terms of customer service.


Customer service was always terrible in Europe


The US legacy carriers were the first "full service" airlines to bring in extra charges for bags, food, seats etc.

Luckily delay compensation exists in the EU, otherwise there would be no difference between them nowadays.


Its not just US and Europe in the world. Heard of Asia?




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