For example, pg said that ViaWeb was successful because they had put care into their code, which allowed them to iterate quickly and integrate new features that customers requested. Whereas competitors were held back by their cumbersome code and slow cadence of releasing features.
pg would say that, though, because it was his company and it worked out for him.
But maybe he was actually wrong about quality being a differentiator, and his competitors could've shipped features with shitty code but had other problems.
For example, pg said that ViaWeb was successful because they had put care into their code, which allowed them to iterate quickly and integrate new features that customers requested. Whereas competitors were held back by their cumbersome code and slow cadence of releasing features.