Hacker News
new
|
past
|
comments
|
ask
|
show
|
jobs
|
submit
login
gnicholas
on Dec 8, 2022
|
parent
|
context
|
favorite
| on:
You don't need live chat on your website
The hope was that more of the interactions would be ones that uniquely benefit from live chat. We found instead that it was just shifting our existing conversations from email to chat, typically with no benefit.
Guidelines
|
FAQ
|
Lists
|
API
|
Security
|
Legal
|
Apply to YC
|
Contact
Search: