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Ask HN: ever had problem with outgoing email?
5 points by gcb on Dec 24, 2011 | hide | past | favorite | 5 comments
Question is about sharing hosting with spammers.

I just finished evaluating all the VPS providers based on price/resources/uptime for my closing launch... and when i thought i was done, a post on slashdot quoted my top option as "terrible reputation for hosting spammers and having a completely non-responsive abuse department" claiming it would impact mail out.

So, how realistic is that? Anyone ever had email blocked because of your hosting choice? I can think of reasons that would happen, but i'm curious about real anecdotes



It's not beyond the realm of possibility. We usually have one of our clients impacted by this at least a couple of times a year, although those are all in shared hosting environments IIRC.

However, some RBLs are extra aggressive, and some ISPs use things like Barracuda spam firewalls which love to take advantage of the most aggressive RBLs. If you host with a network that's got a reputation for hosting spammers, you could find that your dedicated IP is included in a /24 on one of the RBLs.

Or, if your IP resolves to a hostname associated with the VPS provider, that might get you flagged for spam.

It's impossible to say for sure without knowing exactly which provider you're looking at.

I've been hosting a mail server on Linode for a couple of years now with not a single instance of ending up on an RBL. A handful of my clients are hosting with me now as well, including one who sends out a monthly newsletter to around 500 subscribers (customers who have given him their email address specifically to receive the newsletter). Linode's got a pretty good reputation and when one of their other nodes attempted some ssh abuse against one of mine, they responded quickly.

So don't host with sleazeballs and you should be fine.


You raise a very good point i was taking for granted

Reverse lookup.

Will add that to my table. Thanks


I'd recommend using a dedicated email provider instead of using your VPS.

I currently host http://bugmuncher.com with Linode, but use MailGun for emails, on the strength of recommendations from HN users.

This way I don't have to be worried about the spam problem, as they take care of that. And they have a free tier that will keep you going through the early stages (200 emails per day)


If the costs of hosting at a spam-infested provider beats the clean one by much, adding this layer would be a good idea. thanks


I don't think you have to worry much when you use a VPS. Any decent VPS provider will give you a dedicated IP address, rDNS, and the ability to change your host name. I'm pretty new to VPS but from what I understand the spam problem is really only a problem with shared hosting, especially cheap shared hosting. Even if I'm wrong I'm willing to bet if you went with a reputable provider there shouldn't be any problems.




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