I have a 2011 13" Air that has been mine, then my wife's, then my kid's. It has been thrown in backpacks, dropped, stood on, you name it. It's still going strong, and my kid still pulls it out to play some Mac-only games every few weeks.
I've got a 2014 15" MBP. It's had the screen replacement (free), and a bulging battery got me a new lower case & battery for $200. Still my daily driver.
OTOH, my wife has a 2017 MacBook which is on its third keyboard/lower case. Both the replacements were free, but it's a PITA to have to take it to the store and be without it for a few days while they swap in the new one.
Either way, my experiences have been uniformly positive with Apple's service, and whatever issues exist with the underlying hardware, if they're Apple's fault, I've had no trouble getting replacements for free.
I've got a 2014 15" MBP. It's had the screen replacement (free), and a bulging battery got me a new lower case & battery for $200. Still my daily driver.
OTOH, my wife has a 2017 MacBook which is on its third keyboard/lower case. Both the replacements were free, but it's a PITA to have to take it to the store and be without it for a few days while they swap in the new one.
Either way, my experiences have been uniformly positive with Apple's service, and whatever issues exist with the underlying hardware, if they're Apple's fault, I've had no trouble getting replacements for free.
All anecdata, I acknowledge.