According to the article, it wasn't in a case for the first month, but more importantly, the magnitude of the damage is what makes the Samsung assessment remarkably suspect. Certainly seems like a really bad experience with Samsung.

I mean, maybe. I have had glass screens shatter with similar damage to the body of the phone.

> this scratch is probably caused by a grain of sand in my pocket about a month ago

> Yep, it is these two dots where the paint has been chipped off.

Under the picture of clear damage to the phone.