On the flip side, I've also seen Wordpress specialist consultancies grow large businesses out of this inevitable influx of change requests and the revenue that comes with it.
These consultancies strike the right balance in terms of knowing their product, managing expectations, and knowing when to say "no".
It's created lots of jobs in South Africa for what that's worth. Can't speak for other countries.
> It's created lots of jobs in South Africa for what that's worth.
WooCommerce began as a plugin by a wordpress theme company in South Africa (WooThemes). And then they were aquired by WP/Automattic in ~2015. A really cool case of pivoting.
These consultancies strike the right balance in terms of knowing their product, managing expectations, and knowing when to say "no".
It's created lots of jobs in South Africa for what that's worth. Can't speak for other countries.