I recently tried to use a work platform (Fiverr) for the first time to monetise some of my valuable hard work. In this case it is closed-source code.
I gave a description of the product which specified "source code".
Once the order was made I transferred the information and the source code to the buyer.
The buyer then rejected the delivery and kept escalating the scope of the product. This continued and essentially became an argument. I contacted the CS and they have said they can not force a buyer to accept the order.
I find this absolutely disgraceful. I have been exploited by their system and the buyer. I handed over my work, my intellectual property, the code, and fulfilled the product as to the description.
Has anyone experienced this before? Is there anyway I can get the money I am owed? The buyer has received the product for free.
With this method anyone could potentially exploit an intellectual property product such as code, writing, images and design etc-just order and receive the IP then reject delivery. I was the buyer on the other side of this transaction with someone in the past and had no issues-I paid for the IP and accepted the order.
As the deal has been made and fulfilled is there any legal action I can take to secure my payment?
Their terms state:
"- All transfer and assignment of intellectual property to the Buyer shall be subject to full payment and the delivery may not be used if payment is canceled for any reason."