Recently a customer pasted a complete ChatGPT chat in the support system and then wrote “it doesn’t work” as subject. I kindly declined.
I’ve also received tickets where the code snippets contained API calls that I never added to the API. A real “am I crazy” situation where I started to doubt I added it and had to double check.
On top of that you get “may I get a refund” emails but expanded to four paragraphs by our friend Chat. It’s getting kinda ridiculous.
Overall it’s been a huge additional time drain.
I think it may be time to update the “what’s included in support” section of my softwares license agreement.
Entering year three of a complete rewrite. It’s kind of ridiculous but as I’m still enjoying the process of trying to built/craft a performant and flexible file upload web component I just keep going.
V4 is live on https://filepond.com, plan to release v5 before the end of summer.
They do this with Threads as well. If you’re not on there long enough, they’ll pretend there are notifications waiting for you, but it’s just “Posts that might be of interest to you”. They’ll even show this fake data on Instagram to get you to open Threads.
Modern Reddit does this as well. All kinds of useless notifications like "Your comment go 10 upvotes, congratulations!". Its not as bad on the old.reddit.com version
I've managed to wean myself off reddit almost completely. When I use it, I use the 'old.reddit.com' ui. When they eventually get rid of that, I reckon I'll stop using reddit completely.
I browse the main page and one or two subreddits without an account and this helps for me. No account means no way to comment or interact and this greatly reduces time spent on the site. I just check for anything interesting, and then leave.
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