Why do you need a cerebral solution? Isn't trial by fire good enough?
Everyone looked like an idiot as a child learning to socialize. Enough exposure, criticism, praise, etc will curb your actions away from looking like an idiot. You just need to adjust your self image and realize that looking like an idiot at that specific time does not mean that you can't learn adapt and look like a socially adept human at a future time.
> For the record, this is not just Google. Facebook, twitter and others need to step up as well.
Or else what? To what benefit? Do they need to step up or would you just prefer if they provided customer service?
Oh sorry! English is not my native language, I did not realize "need to step up" was considered such a strong expression. I stand corrected: Not just Google, I would prefer if many other corporations were able to provide customer service as well, please.
I would have never thought so, but Amazon's own data has shown that seemingly trivial things like increasing page load times by 100 ms reduces sales by a non-negligible %.
We're all arguing over data we don't have, but if they have that kind of information I think they have also considered search box focus. Seeing that they don't have it, one can draw the conclusion that for their site it was not profitable.
They are customers of google search in that they buy search results in exchange for screen real estate and suppliers for the reasons you stated above. Google cares deeply about satisfying their search customers because they are also the suppliers of page impressions and personal information.
>For most customers, the product is search results, and their payment is to let part of their screen be occupied by ads.
Would you say adblockers are theft?
Is every consenting value exchange a customer-provider relationship?
>the ideal of such a relationship assumes perfect balance -- two people with things worthless to themselves, but valuable to the other.
Not worthless, just worth less. If I buy a product/service, I felt my money had less worth than what I was buying and the provider held the opposite stance.