Sure, an understanding that I have a closed, fixed pool of resources to balance between efforts.
My personal model is mind / body / spirit (or mental / physical / artistic). I've learned through failure that high and exceptional performance in one direction draws fuel from the other(s).
If my performance is out of balance for a long enough period, I seem to accrue a kind of debt repaid over periods of burnout and depression.
First: DO NOT email jeff@amazon.com, DO NOT Do media or any of crazy stuff like that.
I have to be honest with you OP. This is a case of you not understanding how the platform works, while Amazon is unclear in their policies. If you give them what they need, they will collaborate with you most of the time.
Here's what I believe happened based on what you provided.
Your product listing, you must have created using manufacturer's barcode. You can check your seller central Settings -> Fulfillment By Amazon
http://prntscr.com/n6j53l
If you had this at manufacturer barcode, or created the listing with manufacturer barcode. Then your products are commingled with the other sellers.
From what I saw in the image, it looks like the other seller Adorama sent in a product that looked used to the buyer. Then buyer complained. Now you are on the hook since the products are commingled.
If this is indeed the case you will need to write a Plan of action that addresses what Amazon is asking.
Action Taken
- removed all inventory to verify no issues
Prevention
- no more commingling
Sourcing:
I source directly from manufacturer, I am the brand owner and manufacturer. point to the your website, and LINK the verifiable information back to you (same address, same storefront name, same personal nam etc), this is to prove you are sourcing from legitimate source.
Listing:
You have double checked listing to make sure product matches
Packaging & Shipping: address this if necessary
Buyer communication: I've reached out to buyer, and found out this product is from a commingled seller.
Also you will need to draft a invoice to yourself (your manufacturer identity to your own seller identity) in order to give the document amazon needs to pass this.
If you draft the correct POA plan, Amazon will accept it. Also make sure you never use commingling if you create your own products!
First of all, Adorama is selling merchant fulfilled, not FBA. So commingling is irrelevant here.
Second, it's unlikely the Adorama order is what caused the issue, being as it wasn't even FBA. My guess is it's a different order that caused the issue, they haven't identified it properly, and that's why they're getting rejected.
Thank you so much for the interesting insight. Got your email :)
I am going to look into trying this since it seems to be one of the best options, and I don't know, it just seems like a culpable enough an explanation. Can you kindly explain what you mean by stopping commingling? I don't think I am aware of what the word means in this context.
They have said that they will not necessarily respond to future emails, but I hope if I send this plan they will decide to.
what's your contact info, I am experiencing problems in Amazon reselling space that we need solutions for, but no time to build. We might be able to work together, can you drop your contact in your profile.
At our startup, our main cashflow is reselling on Amazon. The current business model we are using shares a lot of similarity with other Amazon sellers. There are a lot of workflows that are cookie cutter across other sellers/companies that can be automated/improved with custom tools.
There's demand for what we need (automation tools, api tools to request specific materials from Amazon), we will even pay and be the first customer ourselves.
If we can get equity for you to build this tool, this is a no brainer idea!
You can reach out to me in my profile, love to setup a call to discuss a bit more on this.
What do you resell on Amazon and what kind of automation tools are you looking for?
We run a startup that helps brands to automate their ecommerce and we are focusing on Amazon. The challenge here is that for automation/AI we need a sizeable data and it's hard to get revenue with bad forecasts.
We have been on this for 2 years and our forecasting is improving along with revenues. You can drop me an email if you would like to chat further.
Hi Ganesh, I couldn't find a direct email from your profile.
We resell name brands on Amazon, we work with brands to resell their products on Amazon. One of the most often request is MAP violator takedowns, we need a way to monitor brand's listings on Amazon to find people who violate MAP pricing.
Another request is sales opportunity. Like what listings could use improvement, and what listings can use more adspend. With Amazon, you can reverse engineer a lot of this stuff, it's presenting it to the brand in a seamless manner that's the hard part. I'd be happy to discuss more. You can get my email in my profile.
We work with sellers in a slightly different way: We are more focused on best geography and time to sell a product. In essence we predict how much you will sell in future and in what locations. I will drop you an email and we can talk further.
can you drop your contact info in your profile so that we can contact you? We do amazon reselling, interested in learning more about the reseller site you are working on. Also have tools that we are looking to build ourselves (we will pay for), that other sellers like us are interested in paying to use as well.
You can look into investing them in Amazon resellers. you can use a platform like upfund.io, or loan it out to Amazon sellers you know personally, from my experience investors can expect 40%+ annual returns. This is because the FBA business models can yield 200%+ yearly ROI for the resellers themselves.
keyvalues is fantastic, I've spoken with Lynn(the founder) once. she was kind, inspiring, and focused. I think you won't go wrong reaching out to her for assistance on how to write a good job placement ad.
My previous startup that I worked on was to solve the problem of "I want to paint, but I don't know where to start".
We used the deep learning style transfer to stylize pictures/drawings with Van Gogh Style.
Here's the best one that turned out great (out of 10,000 pictures we styled, this is what everyone loves unanimously)
https://www.amazon.com/dp/B07831NQJ7
Apparently the paint is classified as Hazmat, and it took us 6 month to get this thing approved to sell on Amazon. Which kind of killed the idea, as we had to pivot and do other things in order to stay afloat.
I always wanted to learn to paint, but I don't know where to start. I know the first few paintings is going to be ugly, and I don't really want to paint apples and oranges to learn. So this whole startup idea is to make it easy and fun to get started on painting and get the momentum going, because what you paint is idea(picture) created by you. And the painting methodology is simply filling in numbers with colors.
I hope one day I have the time to get back to this. I really believe in this idea.
I think you think too much about this. From my experience: I took an art class for about a year. It improved my drawing and painting skills a lot.
Sure, the problem is that your first pictures are kind of ugly. But you can compensate this by just painting the next one and not thinking too much about the outcome.
Furthermore, I realized at some point, that it really doesn’t matter what you paint. An apple and an orange can be highly satisfying.
Painting has two different aspects to it: producing a satisfying result and the flow-like state of painting. Although I have to admit that I found painting to be quite exhausting. It takes a lot of attention and energy to be focused for 2-3 hours.
Setting up the account to try this for our small team, we're running everything on different spreadsheets, pulling different sheets has been "hey X, can you get me the sheet url for Y again".
Thanks for the startup friendly pricing model, keep up the great work!
