Start: Friday 01 November, 05:00 UTC
End: Friday 01 November, 08:00 UTC
We will reconfigure our peer Edge routers and return NLayer back to service after repairs.
Expected Impact: 5-10 Minutes of Network Disconnect
During this maintenance we will be forced to disconnect the network for 5-10 minutes as we reconfigure the equipment to properly support the configuration. We have been working closely with Juniper to determine the best course of action that creates minimal impact on the network. During tonight's maintenance we will need to disconnect the network to perform the necessary steps.
If the maintenance goes according to plan this will restore full redundancy to the Edge routers and allow us to continue to expand capacity and provide reliable service to our customers. We will provide a full update to our original postmortem after this maintenance is complete.
We expect 1 more maintenance window during the weekend to complete all of the necessary changes and restore the NY2 network to 100% service. We understand how important network connectivity is to public cloud services and are doing absolutely everything possible to ensure that going forward our customers experience the least amount of interruptions possible.
Thank you for your patience as we finalize these changes,
