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'SSL.com is evil and deceptive': the company is being accused of 'evil' and dishonest practices.

The customer, who previously purchased certificates from SSL.com, reported being unexpectedly charged $20 monthly for a service they did not subscribe to. As reported, efforts to resolve the issue and secure a refund proved futile, with the company's support team continuously deferring the matter to internal teams without resolution.

In the end, as the author points, Let's Encrypt seems to be the best option for TLS Certificates (and it is amazing!).


Yeah, this is insane. I also bought the game twice due to that buggy sh*t and that MS/Mojang poor integration, but fortunately they reimbursed one of the purchases after I opened a ticket to the support. But yeah, that UX is so bad...


If 10% don't ask for the refund, the workflow stays.


Of course! You are right! It will always worth to maintain dark patterns :/


I setup a new Microsoft account and tried to buy minecraft. Maybe I mistyped a digit, maybe I just got flagged for being an unusual user agent, but I got the account stuck in purgatory indefinitely, along with my credit card number (no starting a new account).

Having gotten flagged that way, there’s no way to buy it anymore; other payment methods also fail due to the flag.

Support took weeks and multiple escalations to figure it out, by which point I had migrated the family server to minetest (which has so many qol improvements that the kids were thrilled to change).


I liked and, as some people commented, for wide adoption it is important to have some sort of customisation since every person have their own sense of what is relevant or not. But one thing that is missing imho is a RSS Feed. RSS is not dead and a lot of people still uses instead of consume a newsletter at their e-mails.


Here's the one generated by email platform (will work on improving it, some people had complaints) https://rss.beehiiv.com/feeds/4aF2pGVAEN.xml


I would also love to see RSS with a filter parameter. I want something roughly once a week.

It would be best if the feed can also update one-by-one rather than the daily batch, but not a deal breaker.


Agreed, an RSS feed is the first thing I looked for on the website. Didn't find it, moved on, will probably forget about the website in a couple of hours.

From the footer:

> simply visit newsminimalist.com when you feel like it.

That's exactly what RSS feeds are for, so you can subscribe to a website and get the updates without the need to visit it again or even think about it again.


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