It's a damn shame the ticketing / collaboration world is still moving to the cloud. 100% don't want my company's data on someone else's server. I also 100% don't want to have to use Remedy ever again
Then what will I do with my Remedy programming knowledge?! (I don't cry it back) Funny thing is that when we changed from Remedy to another system we continued to use the Remedy name for the new system to avoid confusions by the end users. Actually we called it RemedyHD. :)